Department: TRIO Student Support Services
Location: Western Campus
Reports To: Melanie A.
Johnson
Recruitment Type: External/Internal
Requisition ID: req4401
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: Part Time Flexible/Monday-Sunday/20 hrs weekly
Job Description:
SUMMARY
Works directly with students, providing academic tutorial assistance in support of the material taught in class.
ESSENTIAL FUNCTIONS
Supports the department’s goal of providing students with supplemental academic support by:
Provides one-to-one and small group tutoring
Develops and implements non-credit workshops
Conducts “class visits” and assists with publicizing services
Assists with the maintenance of records
Completes all necessary paperwork accurately and according to stated deadlines
Assists with the development and maintenance of departmental instructional materials
Performs other duties as assigned
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
Education consistent with the department needs
KNOWLEDGE, SKILLS and ABILITIES
Demonstrated knowledge and competence in the subject matter
Ability to explain concepts to others effectively
Ability to effectively communicate study strategies to ensure academic success
Ability to work comfortably with people from diverse backgrounds
Possess patience and positive attitudes in establishing an encouraging learning environment
Ability to maintain a professional atmosphere through:
Professional decorum and appearance
Ethical and professional conduct
Promptness
Courtesy and tact
Possess strong organizational and time-management skills
Possess excellent written, verbal and interpersonal communication skills
Ability to foster a team environment and work collaboratively
Ability to work accurately with great attention to detail
Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations
Demonstrated basic proficiency with Microsoft Office Suite
Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
Possess sensitivity to appropriately respond to the needs of a diverse population
COMPETENCIES
CRITICAL COMPETENCIES
Service Focus
Communications
Quality of Work
VERY IMPORTANT COMPETENCIES
Collaboration
Time Utilization
IMPORTANT COMPETENCIES
Adaptability
Continuous Improvement
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
)
The work is performed in a normal, professional office environment;
The work area is adequately lighted, heated and ventilated;
Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.
However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
;
Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note:
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume.
It is recommended that you have these documents ready to be attached electronically to the online application.
This system accepts only MS Word or PDF attachments.
Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce.
Cuyahoga Community College is an equal employment/educational opportunity institution.
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