*FRONT DESK AGENT -*_*for our brand new hotel!*_
*Full Time opportunity available.
*
Seeking a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service, we’d like to meet you.
*Responsibilities*
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and amenities
* Respond to clients’ complaints in a timely and professional manner
* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
* Maintain updated records of bookings and payments
*Skills*
\* *Position requires current, unblemished drivers license.
*_Ability to drive a standard transmission a plus.
_
* Work experience in Customer Service, Receptionist or similar role
* Experience with hotel reservations software a plus, but not required
* Customer service attitude
* Excellent communication and organizational skills
* Detail oriented, and must be dependable
* Prior hotel experience is a plus
*Full Time position available.
Flexible availability *_*wanted*_*.
Shifts scheduled are: 7:00am - 3:00pm, and 3:00pm - 11:00pm .
*
*This position provides a flexible schedule (and shifts) which includes weekends and some holidays.
*
Days and shifts scheduled will vary based on hotel occupancy, which requires flexibility.
Opportunity to advance.
Must be flexible and dependable.
Job Type: Full-time
Pay: $16.
00 per hour
Expected hours: 32 – 40 per week
Benefits:
* Flexible schedule
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Rotating weekends
Work setting:
* In-person
Application Question(s):
* Can you drive a car with standard transmission?
Language:
* English (Required)
License/Certification:
* Driver's License (Required)
Shift availability:
* Night Shift (Required)
* Day Shift (Required)
Ability to Relocate:
* Brooklyn, OH 44144: Relocate before starting work (Required)
Work Location: In person
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