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Hotel Front Desk Clerk

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Posted : Wednesday, January 31, 2024 06:47 PM

*What you will do:* *Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
* Ensure exceptional, positive experiences for our diverse team members and guests.
* Assist guests in a friendly, efficient, courteous, and professional manner.
* Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
* Assist with breakfast and 5:30 p.
m.
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
* Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
* Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
*What we expect of you:* *With your can-do spirit and unique personality, you will shine at Drury Hotels.
* We seek friendly, highly organized communicators and multitaskers with these qualifications.
* Warm and friendly manner in relating to and interacting with the public * Demonstrated attention to detail while handling multiple tasks simultaneously * Familiarity with handling money, making change, and using office machines in day-to-day activities * Ability to speak and receive direction (written and verbal direction) in English * Willingness and ability to work alone as scheduled Job Type: Full-time Pay: From $16.
50 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Night shift * Weekends as needed Work setting: * In-person Experience: * Hotel: 1 year (Preferred) Work Location: In person

• Phone : NA

• Location : 1380 East 6th Street, Cleveland, OH

• Post ID: 9139807243


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