Night Auditor/Front Desk Clerk

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns with empathy and professionalism - Process payments and maintain accurate records - Assist with reservations and room assignments - Maintain a clean and organized front desk area Qualifications: - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Proficient in using phone systems and computer software - Ability to multitask and prioritize tasks effectively - Positive attitude and willingness to go above and beyond for guests If you enjoy providing exceptional customer service, have excellent communication skills, and thrive in a fast-paced environment, we would love to have you join our team as a Front Desk Agent! Job Types: Full-time, Part-time Pay: From $16.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Overnight shift * Weekends only Work setting: * In-person Work Location: In person