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Front Desk Attendant/FULL TIME/PART TIME

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Posted : Sunday, January 14, 2024 12:11 AM

We’re looking for an outgoing personality to join our team and perform basic customer service duties.
Front Desk Attendant responsibilities include checking guests in/out of the system, handling their requests, answering the phone, taking reservations and light cleaning.
Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
*Responsibilities* * Help guests, answer phones and take reservations * Respond to guest complaints, requests and emergencies * Reconcile accounts * Balance the cash drawer and log receipts * Identify different reservation types and process accordingly * Help prepare for forecasts and audits *Skills* * Proven experience as a front desk attendant or in a similar role, preferably in the hospitality industry * Excellent math skills * An eye for detail * Good problem-solving skills * Strong customer service skills * The ability to multitask * Strong written and verbal communication skills * Availability to work overnight Job Types: Full-time, Part-time Pay: $11.
00 - $14.
00 per hour Benefits: * Employee discount * Flexible schedule * Health insurance * Paid time off Schedule: * 8 hour shift * Holidays * On call * Weekends only Education: * High school or equivalent (Required) Experience: * Hotel Experience: 1 year (Preferred) * Front Desk: 1 year (Preferred) Shift availability: * Night Shift (Required) * Day Shift (Required) Work Location: In person

• Phone : NA

• Location : 17550 Rosbough Dr, Middleburg Heights, OH

• Post ID: 9005913801


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