Contact Center Representative

OnTrac is hiring a Warehouse Operations Assistant - Customer Service! Shift: Monday-Friday Location: 19681 Commerce Parkway, Suite 100, Middleburg Heights, OH 44130 Primary Responsibilities • Ability to communicate on a professional level.
• Answer customer questions about their product deliveries • Manage customer call volume • Assist customer concerns in a timely manner Key Success Factors • Interpersonal and customer service skills • Analytical and problem-solving skills.
• Time management • Function well in a high-paced environment.
Required Experience and Qualifications • Must be able to work well with others • Must be able to communicate with customer, employees and management • Must be able to follow safety guidelines • Must be able to use Microsoft office • English/Spanish Preferred not Required LaserShip, Inc.
dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc.
(collectively, “OnTrac” or the “Company”) is an equal opportunity employer.