We are looking for a detail-oriented individual to join our team as a Client Account Representative (CAR).
The responsibilities of the CAR include various aspects such as processing client files, online research, maintaining electronic filing systems, and others, as needed by the business.
To be a CAR, you should have excellent organizational, administrative, and customer service skills.
Ultimately, a top-notch CAR should have great communication and computer skills, specifically Excel.
CAR Responsibilities:
* Processing forms and associated payment, either through a manual process or an online portal.
* Researching, identifying, and communicating with individuals and entities required to comply with client requirements.
* Verbal and written communication with clients, providing updates, seeking clarification, etc.
* Providing reports to clients and management.
* Ensuring client satisfaction.
* Completing assignments and projects according to instructions from supervisors.
CAR Requirements:
* High school diploma or GED required.
* Bachelors degree (or higher) preferred.
* Completion of an administrative course may be advantageous.
* A minimum of 2 years of office and customer support experience required.
* Strong competency with computers, physical and digital filing systems, and typing.
* Strong written and verbal communication, interpersonal skills.
* Excellent problem-solving skills.
* Professionalism, discretion, and the ability to work with minimal supervision.
Job Type: Full-time
Pay: From $19.
00 per hour
Benefits:
* Work from home
Schedule:
* Monday to Friday
Education:
* High school or equivalent (Required)
Experience:
* Customer Support & Client Services Occupations: 2 years (Required)
Work Location: Hybrid remote in Beachwood, OH 44122
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