Front Desk Associate

The front desk associate at D-BAT Solon will have the job responsibilities listed below: - Greet and welcome guests in a friendly and professional manner - Register guests and assign cages, ensuring all necessary information is obtained - Answer phone calls and provide information to guests - Assist guests with check-in and check-out processes - Handle guest inquiries, requests, and complaints promptly and courteously - Maintain a clean and organized front desk area - Manage reservations and update availability in the booking system - Maintain the cleanliness of the Facility - Assist with event planning and coordination as needed Experience: - Previous experience as a front desk associate or in a similar customer service role is preferred - Previous experience selling memberships ; not a requirement - Knowledge of Baseball/Softball; not a requirement - Strong customer service skills with the ability to handle difficult situations professionally - Familiarity with phone systems and proper phone etiquette - Ability to multitask and prioritize tasks effectively - Proficient in using office software applications (Word,Excel,etc) Job Type: Part-time Pay: From $15.
00 per hour Expected hours: 10 – 20 per week Benefits: * Employee discount * Flexible schedule * Free parking Schedule: * Evenings as needed * Evening shift * Monday to Friday * Nights as needed * Rotating weekends * Weekends as needed * Weekends only Work setting: * In-person Ability to Relocate: * Solon, OH 44139: Relocate before starting work (Required) Work Location: In person