LBI Boyd Design Resource is a leading distributor of architectural products that has serviced the interior design community for over 50 years.
If you are a dynamic individual that functions well and thrives in a fast-paced, demanding environment and can guarantee our customers the ultimate experience while doing so, then look no further.
This position is full time, 40 hours per week.
*Responsibilities:*
* Field customer calls (via multiple phone line system) and fulfill requests for pricing, availability, and product details
* Field time-sensitive calls from our team of sales representatives quickly and efficiently
* Enter detailed customer orders while ensuring accuracy
* Fulfill customer sample orders according to deadlines, packed securely and addressed accurately
* Fulfill sample requests
*Essential Requirements:*
* Experience in a customer-focused role
* Outstanding communication and listening skills
* Ability to work independently and make confident, well-informed decisions, as well as the ability to communicate clearly with a team to finish projects
* An energetic, professional, and positive attitude to present to customers and staff
* High school degree or equivalent
* A history of excellent work attendance
* Basic math skills, data entry skills, sales aptitude
* Ability to adapt to a constantly evolving market via product knowledge and customer engagement
* Must know Outlook, Excel, Word, Powerpoint.
Computer proficiency a major plus.
* Understanding of FedEx and UPS software a plus.
* Understand project deadlines and adjust priorities accordingly
* Problem solve with customers and sales representatives on a daily basis
Job Type: Full-time
Pay: $18.
00 - $20.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Work Location: In person
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