Customer Service Representative

EMX Industries, Inc.
, is a leading manufacturer of access control and specialty industrial sensors used in a wide variety of applications.
We specialize in photoelectric and vehicle detection sensors for automatic gate and door operators, parking and security markets.
We provide high performance color, luminescence and opacity sensors for factory automation and process control.
EMX sensor solutions are application driven and we are always looking for opportunities to develop a customized sensor for OEM applications.
Responsibilities: • All aspects of total customer service including following up on sales leads, product recommendations, customer quotations, sales order entry, production planning, on-time delivery coordination, and customer invoicing using the company ERP system.
• Responsible for updating the customer relationship management (CRM) software program with all customer and marketing contact information • Responsible for initiating product non-conformance process in coordination with company quality system • Responsible for interfacing between outside sales team and the plant to make sure that all customer needs are being met Job Requirements: • Strong interpersonal and relationship management skills • Excellent communication skills – written and verbal • Associates degree in business discipline; Bachelor degree preferred • 2-3 years of work experience in an office environment • Strong computer skills including working knowledge of Microsoft Excel and Microsoft Word • Strong math skills • Excellent organization skills and the ability to multitask • Customer service experience is a plus but not a requirement We are an Equal Opportunity Employer.
www.
emxinc.
com Job Types: Full-time, Part-time Pay: $20.
00 - $26.
00 per hour Benefits: * Health insurance * Paid time off Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person