Customer Service/Data Entry

*Summary* ​This is Sunday - Thursday 11p-7a no exceptions.
* MUST HAVE DATA ENTRY 10, 000 key strokes.
* Candidates will have to take the typing test also.
* Provides high-speed manual key data entry and verification from incoming digital images.
* Provides document classification validation of automatically classified documents.
* Provides data validation of automatically extracted data from digital documents.
* Provides redaction validation of automatically applied redaction of digital documents.
* Provides manual meta-data indexing from digital documents.
* Provides quality control of documents converted to digital format.
* Provides check data validation of incoming checks.
* Provides check batch total reconciliation.
* Provides check amount account distribution as required by customer.
*JOB DUTIES AND RESPONSIBILITIES* * Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the Data Entry Software.
* Analyze automated document classification exceptions of digital documents and make corrections as necessary.
* Analyze automated extracted data exceptions (low confidence level) from data and make corrections as necessary.
* Analyze automated redacted data exceptions (low confidence level) from data and make corrections as necessary.
* Responsible for manually entering meta-data index information from digital documents.
* Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed.
Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
* Analyze automatically extracted check CAR/LAR amounts and make corrections as necessary.
Ensure fiscal control of check batches.
* Research and analyze check distributions, as required by customer.
* Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
* Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
* Achieves Time Productive statistics by meeting standards established by the BSS BPO manager.
* Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
* Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
* Must be able to adapt to changing situations and be flexible.
* Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
* Performs other duties as assigned.
*Roles & Responsibilities* * ​Provides high-speed manual key data entry and verification from incoming hardcopy documents.
* Provides document classification validation of automatically classified documents.
* Provides data validation of automatically extracted data from digital documents.
Provides redaction validation of automatically applied redaction of digital documents.
* Provides manual meta-data indexing from digital documents.
* Provides quality control of documents converted to digital format.
* Provides check data validation of incoming checks.
* Provides check batch total reconciliation.
* Provides check amount account distribution as required by customer.
* Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the Unibase Data Entry Software.
* Analyze automated document classification exceptions of digital documents and make corrections as necessary.
* Analyze automated extracted data exceptions (low confidence level) from data and make corrections as necessary.
* Analyze automated redacted data exceptions (low confidence level) from data and make corrections as necessary.
* Responsible for manually entering meta-data index information from digital documents.
* Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed.
* Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
* Analyze automatically extracted check CAR/LAR amounts and make corrections as necessary.
* Ensure fiscal control of check batches.
* Research and analyze check distributions, as required by customer.
* Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
* Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
* Achieves Time Productive statistics by meeting standards established by the BSS BPO * manager.
* Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
* Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
* Must be able to adapt to changing situations and be flexible.
* Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
* Performs other duties as assigned.
​ *Minimum Qualifications* * ​Must be able to adapt to changing situations and be flexible.
* Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
* Performs other duties as assigned.
​ *Required Skills* * 10 key * Data Entry Job Type: Contract Pay: $16.
60 - $20.
70 per hour Schedule: * 8 hour shift * Night shift Experience: * Data entry: 1 year (Required) Ability to Commute: * Parma, OH 44130 (Required) Work Location: In person