*Customer Service Representative – Full-Time*
*Location*: Cleveland, OH
Innoplast is seeking an initiative-taking and task-driven, full-time Customer Service Representative to join our growing team.
The full-time Customer Service Representative will assist with inbound sales support as well as providing excellence in customer service during the ordering process.
The ideal candidate will be a detail-oriented self-starter that thrives in a fast-paced environment.
There is room for growth as our great company continues moving forward.
Innoplast values attitude over experience.
The hours needed for this position are 40 hours per week, in office location in Garfield Hts, OH.
The full-time Customer Service Representative will report to the General Manager.
*About Innoplast*: Innoplast manufactures and sells asset protection products in the safety, traffic control and facility management industries — at prices businesses can afford.
Founded in 2005, we strive to protect our customers’ facilities in a cost-efficient way by adding value to their assets and reducing maintenance costs.
We pride ourselves in delivering quality products at an affordable price.
Innoplast values humble, hungry, and smart team members who consistently elevate others.
*What you will do:*
* Help customers through their ordering process
* Responsible for assisting with quotes, entering orders, processing shipping paperwork, answering customer questions, tracking orders, and helping with all customer needs.
* Provides online order assistance and product information
* Answers daily correspondence via telephone and email
* Performs other related duties as assigned
*Qualifications*
* Will need computer skills and communication skills via phone and email
* High level of self-motivation and job planning, able to work independently
* Ability to stay organized while multi-tasking
* Strong communication skills and customer service experience
* Data entry, order entry and shipping experience (not required)
* Microsoft Outlook and NetSuite Oracle experience (not required)
* High School Diploma required
Job Type: Full-time
Pay: From $41,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Experience level:
* Under 1 year
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* No weekends
Work setting:
* In-person
* Office
Shift availability:
* Day Shift (Required)
Ability to Relocate:
* Cleveland, OH 44125: Relocate before starting work (Required)
Work Location: In person
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