Licensed Insurance Customer Service Representative

Job Description ** Candidate must have an active Ohio Property and Casualty License and Insurance experience to be considered** Join our Team at The Aramouni Agency LLC! Welcome to The Aramouni Agency, where we prioritize family values, continuous improvement, and exceptional service.
Through regular Zoom meetings and ongoing group chats, we foster a supportive and collaborative team environment.
As a family-oriented agency, we believe in empowering our employees to excel and grow, all while ensuring the best for our valued clients.
As a Licensed Insurance Customer Service Representative, you'll play a crucial part in delivering top-notch service to our clients while enjoying the benefits of a supportive and independent work environment.
We don't believe in micromanagement; instead, we provide comprehensive training and maintain an open-door policy to foster independence and success.
You can make even more with our competitive commission structure for upselling clients.
On average it could be an additional $12,000.
Join us, be appreciated for your contributions, and help us be a top-performing agency! Suppose you're seeking a role as a Licensed Insurance Customer Service Representative who values feeling supported and continuous growth.
In that case, we have a position for you.
The Aramouni Agency is committed to providing a supportive and challenging environment where your contributions matter.
Salary: $30000.
00 - $36000.
00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Bonus Opportunities Licensing Assistance Paid Time Off (PTO) Evenings Off Weekends Off Holidays Off Paid Holidays Continuing Education Opportunities Professional Work Environment Team Building Activities Stipend Towards Health Insurance Monday Morning Training Mon-Fri Schedule (9am - 5pm) Work Schedule Occasional Staff Appreciation Lunch Team Training Sick Days Equipment Provided Hands on Training Career Growth Opportunities Responsibilities Nurture strong customer relationships and aim to increase client retention and product loyalty.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
Issue Insurance Documentation (COI, ID cards, etc.
) Conduct follow-up discussions with clients to ensure their contentment while progressing towards sales closure.
Answering incoming phone calls and scheduling appointments.
Requirements An active Ohio Property and Casualty License is required.
A commercial license is a bonus.
Must have 2+ years in the insurance industry with experience in Personal Lines.
Demonstrate self-motivation and initiative by proactively identifying opportunities for process improvement and implementing solutions to enhance overall efficiency.
Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses while having a friendly/positive impression.
Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
Company Description We are a full service insurance agency who strives to be the best at what we do.
We offer P&C, Life, Health and Benefits products through many different carriers.
We have an up beat, great team of experts and love what we do.
Visit us at www.
theaainsurance.
com.