At Xpress Global Systems (XGS), we are *Delivering a World of Difference, One Truck Load at a Time*.
As the *EMPLOYER OF CHOICE*, are looking for a hardworking, intelligent person with a relentless *dedication to safety, quality, and customer service* to join us as an operations clerk.
The *XGS Operations Clerk* has the primary responsibility to provide administrative and customer service support to Service Center Operations.
Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.
This person will enter data and is expected to have clerical experience.
*At XGS, we believe in our people, and we sincerely believe in promotion from within, so operations clerks who show they have the right skills - plus an above and beyond dedication to customer service, quality, and safety - can be promoted to operation supervisor as their next career step!!*
*What you'll be doing at XGS.
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.
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* Provide administrative support to Service Center Operations.
Perform clerical functions including answering phones, making copies, data entry and general correspondence
* Respond to external and internal customer questions and requests
* Interface with customers via telephone, e-mail and in person
* Interface with customers regarding routes, deliveries and pick-ups May schedule driver appointments and assist in driver route assignments.
May dispatch drivers as needed
* Assist will-call customers in picking up freight
* Assist in ensuring compliance with OSHA, Department of Transportation, and Federal and State regulations
* Perform data entry and prepare standard reports
* May assist in loading or unloading freight
* Other duties as assigned
*We are looking for candidates with.
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.
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* 1-3 years Clerical Experience, preferably in the transportation industry
* Warehouse and WMS experience preferred
* AS400 experience preferred
* Dispatching experience preferred
* Forklift certification a plus
* Strong professional interpersonal and communication skills
* Microsoft office experience required
Job Type: Full-time
Pay: $17.
40 - $20.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Microsoft Excel: 1 year (Preferred)
Ability to Relocate:
* Solon, OH 44139: Relocate before starting work (Required)
Work Location: In person
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