Customer Service Representative

Position: Customer Service Representative Please apply by filling out the application online through your Paycom! Go to Company information – Job Opportunities and select Customer Service Representative Hours: 9:00am-6:00pm (with 1 hour lunch) or 9:30am-6:00pm (with ½ hour lunch) **You must work in office for the 1st year then after it will be a fully remote position.
** Why join GroupeSTAHL? We value work/life balance.
As a family-owned business, we know our work family is just one aspect of life.
We offer flexibility in the workplace to accommodate life outside of work.
We offer generous PTO packages and opportunity to earn addition time off throughout the year.
We take health and wellness seriously.
We offer comprehensive benefits packages with low premiums and front-end deductibles.
Contribute pre-tax dollars to your FSA or HSA accounts.
Earn additional PTO by participating in healthy activities! We do not believe in just getting a job; we believe in careers.
With ongoing training and opportunities for personal development, we believe in fostering career growth.
Looking to take your career to the next step? We offer tuition reimbursement! We believe in making a difference (and having fun while doing it).
Whether we are eating hot dogs to celebrate the Guardians Opening Day or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans.
We are a family-owned company who has family-friendly fun year ‘round! We are all about having fun and making a difference.
Recently, Transfer Express has been recognized as an outstanding place to work and has received the following accolades: Northcoast 99 Winner – 14th year FastTrack 50 Winner – 21-time winner Certificate of Congressional Achievement – Lake County Safety Council SGIA Safety Recognition Award Winner 2018 Smart Business Evolution of Manufacturing Award SAGE Supplier Rating Award Winner NEO Success Award Winner Need more reasons to join GroupeSTAHL? Read more about other benefits and perks HERE! What we do: GroupeSTAHL is a leading international manufacturer, distributor, and direct supplier in the field of custom textile printing.
What you will be doing: Our team endeavors to keep Transfer Express competitive.
We do this by using the latest in manufacturing, sales, and marketing techniques and investing in our greatest asset, our employees.
The future shows much promise and plenty of room for growth as our company continues to succeed year after year.
Assists customers with entry of orders and re-orders.
Resolves customer questions and problems, or properly refers them to appropriate personnel.
Responsible for effectively performing miscellaneous customer service functions including related records, reports, and documentation.
Accountable for establishing and maintaining professional working relations with customers.
Assumes responsibility for establishing and maintaining effective working relations, communication and coordination with Company personnel and management.
Other duties as assigned.
What makes this job awesome: Awesome work environment with a collaborative working space.
A clear connection between your work and an impact on customers.
A successful team with high internal visibility for accomplishments.
What we are looking for: Excellent communication skills and public relations skills.
Attention to detail.
Strong typing abilities.
Willingness to assist others.
Must be able to use a computer and other office equipment.
Requirements: High school diploma or equivalent Schedule- 9:00am-6:00pm (with 1 hour lunch) or 9:30am-6:00pm (with ½ hour lunch); Non-exempt Training: Training is virtual for 4-6 weeks.
Then it is required to work in the office for 6 months after training.
Apply today and join the fun!