Hotel Front Office Manager

```Duties```: - Oversee the daily operations of the front office, ensuring smooth and efficient functioning - Manage and supervise front desk staff, including training, scheduling, and performance evaluations - Provide exceptional customer service to guests, addressing any inquiries or concerns promptly and professionally - Handle guest check-ins and check-outs, ensuring accuracy and efficiency - Coordinate with housekeeping and maintenance departments to ensure guest satisfaction - Maintain inventory of office supplies and order as needed - Assist with billing and invoicing processes - Handle cash transactions and maintain accurate records - Resolve any guest complaints or issues in a timely manner ```Experience```: - Previous experience in hospitality or hotel management is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and customer service skills - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Proficiency in using hotel management software systems - Bilingual skills (English/Spanish) are a plus Note: This job description is not intended to be all-inclusive.
The employee may perform other related duties as requested to meet the ongoing needs of the organization.
Please submit your resume highlighting your relevant experience for consideration.
Only qualified candidates will be contacted for an interview.
Job Type: Full-time Pay: $57,000.
00 - $62,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Food provided * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evening shift * Holidays * Morning shift * Weekends as needed Work setting: * In-person Work Location: In person