*Exciting Opportunity: Join Global Partners Group as a Call Centre Representative in Cleveland, OH!*
Are you ready to be part of a dynamic team, delivering exceptional customer service? GP Group, a leading call centre operating seamlessly between the US and the UK, is actively seeking individuals to join our team as Call Centre Representatives in Cleveland, OH.
*Why Choose Global Partners Group:*
_*Global Connectivity:*_
* Be part of a company that operates seamlessly between the US and the UK, contributing to international business success.
_*Innovative Environment:*_
* Thrive in an innovative and technology-driven setting where continuous learning opportunities abound.
_*Diverse Team Culture:*_
* Join a team that values diversity, collaboration, and individual contributions, fostering a positive workplace.
_*Career Growth Opportunities:*_
* GPG is dedicated to the professional development of its employees.
Explore opportunities for career advancement.
*Key Responsibilities:*
* Handle inbound customer inquiries with a focus on delivering exceptional service.
* Provide information about products, services, and troubleshoot customer concerns.
* Document customer interactions accurately and efficiently in our system.
* Collaborate with team members to enhance overall customer satisfaction and call centre performance.
*Qualifications:*
* Excellent communication and interpersonal skills.
* Problem-solving abilities and a customer-centric mindset.
* Familiarity with customer service software and technology.
* Previous customer service experience is preferred.
*How to Apply:*
Ready to embark on a rewarding career journey? Send your resume to california@globalpartnersgrp.
co.
uk
_Join GPG in redefining customer service excellence.
You'll play a crucial role in creating positive and lasting impressions.
_
_We look forward to welcoming you to our team!_
Job Type: Full-time
Salary: From $50,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Flexible schedule
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Commute:
* Cleveland, OH (Required)
Ability to Relocate:
* Cleveland, OH: Relocate before starting work (Required)
Work Location: In person
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