Call Center Representative First and Second Shift Dispatch Operator
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Posted : Sunday, March 10, 2024 06:52 PM
People Architects a leading HR Business consulting partner is working with Quick Response to hire a cooperative, patient, and self-disciplined individual for our 2nd Shift Dispatch Operator-Call Center Representative-Alarm Operator position.
This person will enjoy a structured call center environment that provides deliberate and consistent calls that need to be handled in a calm and effective manner.
The individual will enjoy a rewarding position to help protect property and decrease personal loss.
We are a stable, established, and profitable company that has been providing monitoring services for installation companies for over 25 years.
Part of our selection process is that we ask prospective employees to take the Culture Index
Please see the link below to complete the assessment to be considered for this position.
Dispatch Operator-Call Center Representative-Alarm Operator Responsibilities include:
Managing calls while navigating Alarm software
Adhere to detailed instructions to accurately handle alarm calls
Adhere to confidentiality of customer information
Perform as an answering service for multiple companies
Respond to alarm signals and document outcome
Dispatch Operator-Call Center Representative-Alarm Operator qualities for success:
Patient and empathetic with callers
Self-disciplined and eager to learn
Ability to be consistent, accurate and extremely detailed under pressure
Thorough and careful when following processes
Excellent communication and listening skills
Competitive company benefits - 401K, PTO, medical insurance, paid holidays
Job Type: Full-time
Salary: From $13.
00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Weekend availability
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person at our Brooklyn Heights office.
• Phone : NA
• Location : Cleveland, OH
• Post ID: 9131803991
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024