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AT&T; Customer Service Representative

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Posted : Sunday, February 04, 2024 05:27 AM

We’re looking for a results-driven ATT Customer service & sales representative to actively seek out and engage customer prospects.
You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
*Responsibilities* * Present, promote and sell products/services using solid arguments to existing and prospective customers * Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs * Establish, develop and maintain positive business and customer relationships * Reach out to customer leads through cold calling * Expedite the resolution of customer problems and complaints to maximize satisfaction * Achieve agreed upon sales targets and outcomes within schedule * Coordinate sales effort with team members and other departments * Analyze the territory/market’s potential, track sales and status reports * Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
* Keep abreast of best practices and promotional trends * Continuously improve through feedback *Skills* * Proven work experience as a sales representative * Familiarity with BRM and CRM practices along with ability to build productive business professional relationships * Highly motivated and target driven with a proven track record in sales * Excellent selling, communication and negotiation skills * Prioritizing, time management and organizational skills * Ability to create and deliver presentations tailored to the audience needs * Relationship management skills and openness to feedback Job Type: Full-time Pay: $41,600.
00 - $57,200.
00 per year Benefits: * Flexible schedule * Health insurance Experience level: * No experience needed Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Experience: * Customer acquisition: 1 year (Preferred) License/Certification: * Driver's License (Preferred) Work Location: In person

• Phone : NA

• Location : Cleveland, OH

• Post ID: 9142241944


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