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Front Desk Associate
Full Time
ROOST Cleveland, Cleveland, OH, US
Requisition ID: 1166
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Join the experience as we are seeking energetic and enthusiastic Front Desk Associates at ROOST Apartment Hotel in Cleveland, Ohio.
As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception organization; bell duties; and concierge services in a gracious and professional manner.
This position demands accuracy with daily accounting procedures.
Who will enjoy this position?
Bright and engaging people who are passionate about making connections with others.
Someone who is self-sufficient and loves the challenge of coming up with creative solutions.
Those who thrive on being busy and love the energy created by genuinely connecting with those around you.
Those who are naturally warm and welcoming and love entertaining people in their home.
With this job, you will have the opportunity to make a difference in the lives of our guests, employees, investors, and communities.
We are looking for someone that understands what it means to enlighten our residents and believes in our culture as much as we do.
ROOST completely reimagines the temporary living situation.
ROOST offers much more than fully furnished apartments with flexible lease terms; we offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stays.
As a hospitality company, our people are at the heart of what we do.
Progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity create our unique corporate culture.
Requirements:
Be detailed oriented, able to work individually and handle multiple tasks simultaneously.
Must be computer savvy and be a quick learner.
Strong interpersonal skills and the ability to work well with co-workers and the public in a thoughtful sincere manner.
Ability to satisfactorily communicate in English (read, write, speak) with guests, co-workers and management to their understanding.
Must be willing to work a flexible schedule, including weekends and holidays if necessary.
Benefits:
Free Basic Minimum Coverage
Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage
401 (K) Retirement
Paid Vacation, Holiday, Personal, and Sick days