We’re seeking a qualified customer service and sales representative to help sell the products and services that our customers rely on.
The customer service and sales representative will have a strong understanding of the sales process and excel at closing sales leads, building relationships, and solving problems.
This position is commission only based.
Our average representative will make $55,000 - $125,000 in their first year.
The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way.
The sales representative must be both personable and professional.
Objectives of this role
Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers
Build relationships by organizing daily work schedule to call on existing and potential customers
Develop and implement territory action plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field
Responsibilities
Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities on phone appointments
Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories
Possess in-depth product knowledge and be able to conduct demos and handle objections
Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations
Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld
Required skills and qualifications
Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
Proficiency with sales management software and CRM
Strong ability to balance persuasion with professionalism
Must be able to pass a state exam for adequate licensing
Preferred skills and qualifications
Proven success rate at levels above sales quota
2+ years of Customer Service or Sales experience
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