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2 days night audit/2-3 days front desk 3-11pm

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Posted : Friday, November 24, 2023 11:15 AM

*WHO IS OUR IDEAL HOTEL CANDIDATE?* * Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
* Make an impact on your guests by making each experience unique and tailored to them.
* Sincere smiles go miles – we want someone who loves hospitality.
When was the last time you did something nice for someone? * Empowered individuals are our favorite – be your bold self.
*WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?* * Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests * This is an 11pm-7am shift, Need to ensure that lobby is cleaned, make coffee in the morning.
* Takes reservation requests and making adjustments to reservations as needed * Works with Hotel Management and other team members to provide an excellent guest experience, helping mgmt with their daily reports.
* Uses our front desk computer system to complete customer transactions and run reports * Communicates with the housekeeping team to be aware of room availability or guests * Resolving all guest concerns for the evening.
*QUALIFICATIONS* * HS Diploma or equivalent work experience * 1-2 years in a previous customer service position * Basic office skills (i.
e.
math, cash handling, computer skills, etc.
) Job Types: Full-time, Part-time Pay: $13.
00 - $15.
00 per hour Benefits: * Employee discount Schedule: * 8 hour shift Work setting: * In-person Education: * High school or equivalent (Preferred) Experience: * Front desk: 1 year (Preferred) * Hotel experience: 1 year (Preferred) Work Location: In person

• Phone : NA

• Location : Middleburg Heights, OH

• Post ID: 9153175812


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