Posted : Friday, November 24, 2023 11:15 AM
*WHO IS OUR IDEAL HOTEL CANDIDATE?*
* Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
* Make an impact on your guests by making each experience unique and tailored to them.
* Sincere smiles go miles – we want someone who loves hospitality.
When was the last time you did something nice for someone?
* Empowered individuals are our favorite – be your bold self.
*WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?*
* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
* This is an 11pm-7am shift, Need to ensure that lobby is cleaned, make coffee in the morning.
* Takes reservation requests and making adjustments to reservations as needed
* Works with Hotel Management and other team members to provide an excellent guest experience, helping mgmt with their daily reports.
* Uses our front desk computer system to complete customer transactions and run reports
* Communicates with the housekeeping team to be aware of room availability or guests
* Resolving all guest concerns for the evening.
*QUALIFICATIONS*
* HS Diploma or equivalent work experience
* 1-2 years in a previous customer service position
* Basic office skills (i.
e.
math, cash handling, computer skills, etc.
)
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per hour
Benefits:
* Employee discount
Schedule:
* 8 hour shift
Work setting:
* In-person
Education:
* High school or equivalent (Preferred)
Experience:
* Front desk: 1 year (Preferred)
* Hotel experience: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : Middleburg Heights, OH
• Post ID: 9153175812
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024