Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world.
This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Purpose and Impact
The Customer Care Support will perform administrative tasks for customer service activities.
In this role, you will help execute well established customer service activities for a single site team.
Key Accountabilities
Support development and maintenance systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Provide straightforward administrative support in executing customer service strategies.
Contribute to validate, communicate and coordinate customer service strategies.
Perform basic administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
Minimum Qualifications
High school diploma, secondary education level or equivalent.
Minimum of two years of related work experience.
Microsoft Office experience.
Preferred Qualifications
SAP experience.
Salesforce experience.
Position Information
Location: North Olmsted, Ohio.
Equal Opportunity Employer, including Disability/Vet
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