Database Customer Service Representative
GIE Media, Inc.
, an innovative media company based in Valley View, Ohio – serving recycling, horticulture, public health, and manufacturing industries – is looking for a dynamic individual seeking a unique career opportunity as a Database Customer Service Representative.
This position will be responsible for helping current clients get the most out of our database web application, offering assistance based on the purchasing life cycle.
As Database Customer Service Representative, you will:
Develop expert-level knowledge using our client-facing database web application.
Collaborate with sales team to gain an understanding of client needs.
Monitor client usage and follow up in accordance with product purchase life cycle.
As Database Customer Service Representative, you will interact and collaborate with sales teams, clients and publishers.
Top-notch communication is a must as you will interact via email, phone and video conferencing.
An energetic and personable professional will thrive in this role.
Self-motivated drive is essential.
Benefits of working at GIE Media Inc.
:
Vacation, personal days, sick days and company holidays
Medical, dental and vision insurance, as well as additional benefits
In-office/work at home flexibility
We are looking to fill this position ASAP.
Please submit a resume and salary expectations to bdefelice@gie.
net